IBV GOLD DMCC ONLINE TERMS AND CONDITIONS
Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. The information on this site does not constitute as financial advice.
Disclaimer of Warranty
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including, without limitation – data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
We reserve the right to:
Modify or withdraw, temporarily or permanently, the website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
Change these Conditions from time to time and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
Use of Data
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Several different types of information for various purposes are collected to provide and improve our service to you. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: email address, first name and last name, phone number, address, state, province, zip/postal code, city, cookies and usage data. We may also collect information on how the service is accessed and used (“usage data”). The usage data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
IBV Gold DMCC uses the collected data for various purposes:
To provide and maintain the service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide an analysis or valuable information so that we can improve the service
To monitor the usage of the service
To detect, prevent and address technical issues
IBV Gold DMCC may disclose your personal data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of IBV Gold DMCC
To prevent or investigate possible wrongdoing in connection with the service
To protect the personal safety of users of the service or the public
To protect against legal liability
Transactional terms and conditions
IBV Gold DMCC requires proof of payment no later than the date of order. If proof of payment is not received on the date of order, the order will automatically be cancelled.
IBV Gold DMCC requires a valid copy of ID/Passport and Proof of Residence, not older than 3 months from the client for proper onboarding processes.
Should a client wish to collect their goods from our nearest branch, they are required to bring their original ID for verification purposes so that the client is granted access into the facility and that the goods can be handed over to the client.
Goods are only handed over/dispatched once the clients funds have reflected in our bank account, the necessary documents have been received, the order is fully processed, and the stock is available for handover.
IBV Gold DMCC is subject to anti money laundering laws and regulations and performs diligent onboarding processes
IBV Gold DMCC will not accept any third party payments. When placing an order in your personal capacity, payment will need to be from your personal bank account. NO THIRD PARTY PAYMENTS ARE ALLOWED DUE TO STRINGENT AML LAWS. If a third party payment is made, IBV Gold DMCC will refund the funds and the client will be liable for an administration fee which will be deducted before the refund is made.
IBV Gold DMCC does accept payments from business accounts, however, company documents are required.
Lead time- Lead time is dependent on stock availability. Should the product not be in stock please allow a longer delivery time. Deliveries are time sensitive and subject to customs clearance, payment, shipping, storage and checks.
IBV Gold DMCC has a strict No Return policy.
Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises. Goods will be delivered directly to the customer and delivery date will be as per discussion with customer once the transaction is authorized and deemed reliable. No deliveries will be done until the order has been processed, paid in full. This charge will be made fully aware to the customer before the transaction is processed. Funds need to be reflected in the IBV Gold DMCC account before goods can be shipped. IBV Gold DMCC will make every effort to ensure shipment of orders will be done timeously however unforeseen circumstances may cause delays. Should this be the case, the client will be contacted by IBV Gold DMCC. IBV Gold DMCC does not have control over the exact date and time that the chosen courier company will deliver the package. Undeliverable packages – Occasionally, packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment. Order processing – Order processing will not begin until we receive a confirmed order and full payment of the purchase. Products purchased on www.ibvgold.ae will also only be delivered to the customer provided the correct delivery address is provided and the banks have authorized the transaction holder as safe and reliable. IBV Gold DMCC will not accept any third party collection.
This website has the ability to send you emails. These messages are privileged and private communication and may be read, copied and used only by the intended recipient (s). If you are not an intended recipient, please let us know by return email. Please then delete the message and do not disclose its contents to any person. Neither the sender nor his/her employer accepts any liability whatsoever as a result of the further dissemination of this message. While every effort is taken to ensure that the email message and any attachments are free from viruses, the sender and his/her employer cannot be held liable in the unlikely event that a virus is transmitted to the recipient’s computer systems. The recipient is responsible for maintaining suitable anti-virus mechanisms to protect its computer systems.” The Conditions will be exclusively governed by and construed in accordance with the laws of the United Arab Emirates whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.